Support
How can we help?
Bee Garden is a small game with a small support surface. Most questions are answered below — and if yours is not, there is a real person at the other end.
Contact support
One address, read by the developer. Include your iOS version and what you were doing when the problem appeared — it makes a fix much faster.
Email support
For bug reports, gameplay questions, accessibility feedback or anything about privacy.
[email protected]This is the live support mailbox for Bee Garden. It is monitored by the developer, and no account or sign-in is needed to write to it.
What to include
Device model, iOS version, app version (Settings → Bee Garden), your difficulty mode, and a sentence on what happened. No screenshots of personal information are needed — the app holds none.
At a glance
- AppBee Garden – Spin To Bloom
- DeveloperAlfa Yalco
- PriceFree · no in-app purchases
- Age rating4+ · suitable for all ages
- AccountsNone required
- Data collectedNone — see Privacy Policy
Help topics
Frequently asked
Tap a question to open it. Everything here is written for players, not for lawyers.
How do I play?
Press Play, watch the bee circle the garden, and tap the moment it reaches the glowing flower. A clean catch blooms; the bloom is added to your garden and stays there between rounds.
There is no fail state and no timer counting down. A missed tap simply means another lap — the ring keeps turning.
What is the difference between Easy, Medium and Hard?
The three modes change the pace of the ring and the size of the timing window. Easy turns slowly and forgives a late tap; Medium is the intended rhythm; Hard is quick and tight.
You can switch modes at any time from the home screen. Progress in your garden is shared across all three.
The game is not loading, or the screen stays blank
Try these in order — the first two solve almost every case:
- Force-quit the app (swipe up from the bottom of the screen and flick the Bee Garden card away), then reopen it.
- Restart the device, then open the app again.
- Check that iOS is up to date in Settings → General → Software Update.
- If it still will not open, delete and reinstall the app. This clears local progress, so note your bloom count first if it matters to you.
If none of that helps, email support with your device model and iOS version.
My progress disappeared
Progress is stored locally on the device, so it is removed when the app is deleted, and it does not follow you to a new device on its own.
To carry a garden between your own devices, turn on iCloud sync in the app's settings. It is off by default and uses your own private iCloud database — the developer never sees it. If sync is on and progress still looks wrong, check that both devices are signed in to the same Apple Account with iCloud Drive enabled.
How do I report a bug or suggest a change?
Email the support address above with what you expected, what happened instead, and the steps that reproduce it. If the app offers a share-report option in settings, you can attach the generated report — it contains only your note, the app version and your settings.
Feature requests are welcome and read, though a small game keeps a small scope.
Does the app collect any data about me?
No. There is no tracking, no analytics, no advertising, no third-party SDK, no account and no in-app purchase. Progress and settings stay on your device, and iCloud sync and Game Center reporting are both optional and off by default.
The full detail is in the Privacy Policy.
Is there a version for other platforms?
Bee Garden is built for iPhone and iPad. No other platform version is announced, and this page will say so if that changes.
Accessibility: VoiceOver, larger text and reduced motion
The app ships with VoiceOver labels on every control, supports Dynamic Type for larger text, and honours the system Reduce Motion setting by calming the ring and bloom animations.
If something is hard to reach or hard to read, email support — accessibility reports are treated as bugs, not suggestions.
Still stuck?
Send a note.
Every message reaches the developer directly. There is no ticket system, no bot and no queue to wait in.
Read the Privacy Policy